Hi Pooja
Can you please attach the screenshot of the issue you are facing, as I am not completely sure at which User personalization you are referring to ?
Is the issue consistent in all the browser's ? ie. issue is seen across all browser's ?
Also try to launch the application directly via below url and then check how is it seen ?
http://<hostname><domain>:<port>/webdynpro/dispatcher/ <Application Namespace>/<Application Name>
Regards
Santarshi Samanta
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