Hi Michael
It might help to know what the recording are and what changed in your system 2 months ago? Did a support pack, enhancement pack or specific note that impacts the functionality get applied? What release/support pack are you on?
SCN isn't really for free consulting which is what "asking for them to connect with your expert". If you share the details of your specific problems you will get a crowd sourced approach of experts throughout SCN contributing to helping you solve your team's problem. The community will then benefit as well - others out there might have the same error and will find this post.
Regards
Colleen