Hi Michal,
I added an incident in my support portal on 08/12 under HAN-WDE in the support system with no response. I called the SAP hotline to get a status update and to make sure I logged the incident correctly and the hotline told me
"that there is currently no way to reach the Hana Cloud Support and that they are hoping there will be a way soon"
That did not sound correct to me but the person assured me that he was with SAP support and that there was no way to check on my logged support request.
Any thoughts on how to check on the support request?
Any help would be appreciated.
Regards,
Jim